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    FAQ

    How do I check the price per unit of an item?

    On the product page, right before adding your item to the cart, there should be a indication of the price per unit for the items with your custom dimensions at the bottom.

    How long should I wait to complete my order?

    As we do not have any ready stock for custom size, it will takes up to 2-4 working days to complete the order and another 2-3 working days for delivery (Depending on courier service). You will be notified by email once your order is complete.

    How do I track my order?

    You may contact our PIC at +65 9722 1014 or email at Jieyu@jetmaterial.com.

    Where and when can I pick up my order?

    We open from Monday to Saturday (9am-5pm). You can pick-up anytime during this working hours as long as your order is completed. You will be notified on your mobile as well as your email once your order is completed.

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